What is e-Pass?

e-PASS.app is the first mobile application custom-designed to track and curb the spread of the Covid-19 pandemic in Malaysia.

The team behind the e-PASS.app is closely following news on Covid-19 and analysing government policies and strategies daily to enhance the app’s overall framework and algorithm.

Where can I download the e-Pass app?

Download e-Pass on The App Store (coming soon)or Google Playstore.

Is e-Pass free to use?

Yes. e-Pass is a Ministry of Health-approved app that’s free for all users.

How does e-Pass work?

e-Pass displays a user’s status as one of 3 colours: Green, Yellow or Red. ‘Green’ means the user is currently free Covid-19. ‘Yellow’ indicates that the user is at risk of Covid-19 due to close or casual contact a confirmed Covid-19 case. Red means the user has tested positive for Covid-19.

Through the e-PASS app, users can move around in public safely during the CMCO period, receive health alerts from MoH, track and record daily routes and be alerted if they’ve unknowingly been in close contact with another user who’s tested positive for Covid-19.

How will I know if I have a Green, Yellow or Red status on e-Pass?

Your health ‘status’(green, yellow or red) is displayed on your profile picture. If your health status changes, you’ll receive an instant notification explaining what to do when that happens.

Is e-Pass offered in other languages

Yes, e-Pass is available in Bahasa Malaysia, Mandarin and Tamil.

How do I submit my e-Pass for Company application?

Visit https://e-pass.app/company/ and fill in the e-Pass for Company application form. Please have a digital copy of your relevant company documents ready to upload as part of your application. This will help us verify your business swiftly.

How do I record customer contact data and other details with e-Pass for Company?

Once your application is approved, you’ll receive an auto-generated unique Station ID QR code for EACH of your business premises. Print out the QR code and display it clearly at the entrance of all your business locations. When customers scan this QR Code and enter your premise, their contact information and health status will be recorded via the app.

How long will it take for my e-Pass application to be approved?

Typically no more than 24 hours, once you have submitted a full and complete application along with the relevant requested documents.

What should I do after downloading my Station ID QR Code?

For efficiency, we recommend printing it out on A3 size paper and displaying it clearly at ALL entrance points to your shop or restaurant. For example, if your store or restaurant covers moret than one level, you will need to place the QR code at multiple entrances.

If you have multiple business branches,you will need to list them down in your e-Pass for Company application form and download a unique Station ID QR codes for each business branch.

How long will it take for my e-Pass application to be approved?

Typically no more than 24 hours, once you have submitted a full and complete application along with the relevant requested documents.

Is e-Pass offered in other languages

Yes, e-Pass is available in Bahasa Malaysia, Mandarin and Tamil.

e-PASS for People

What is e-Pass?

e-PASS.app is the first mobile application custom-designed to track and curb the spread of the Covid-19 pandemic in Malaysia.

The team behind the e-PASS.app is closely following news on Covid-19 and analysing government policies and strategies daily to enhance the app’s overall framework and algorithm.

Where can I download the e-Pass app?

Download e-Pass on The App Store (coming soon)or Google Playstore.

Is e-Pass free to use?

Yes. e-Pass is a Ministry of Health-approved app that’s free for all users.

How does e-Pass work?

e-Pass displays a user’s status as one of 3 colours: Green, Yellow or Red. ‘Green’ means the user is currently free Covid-19. ‘Yellow’ indicates that the user is at risk of Covid-19 due to close or casual contact a confirmed Covid-19 case. Red means the user has tested positive for Covid-19.

Through the e-PASS app, users can move around in public safely during the CMCO period, receive health alerts from MoH, track and record daily routes and be alerted if they’ve unknowingly been in close contact with another user who’s tested positive for Covid-19.

How will I know if I have a Green, Yellow or Red status on e-Pass?

Your health ‘status’(green, yellow or red) is displayed on your profile picture. If your health status changes, you’ll receive an instant notification explaining what to do when that happens.

Is e-Pass offered in other languages

Yes, e-Pass is available in Bahasa Malaysia, Mandarin and Tamil.

e-PASS for Company

How do I submit my e-Pass for Company application?

Visit https://e-pass.app/company/ and fill in the e-Pass for Company application form. Please have a digital copy of your relevant company documents ready to upload as part of your application. This will help us verify your business swiftly.

How do I record customer contact data and other details with e-Pass for Company?

Once your application is approved, you’ll receive an auto-generated unique Station ID QR code for EACH of your business premises. Print out the QR code and display it clearly at the entrance of all your business locations. When customers scan this QR Code and enter your premise, their contact information and health status will be recorded via the app.

How long will it take for my e-Pass application to be approved?

Typically no more than 24 hours, once you have submitted a full and complete application along with the relevant requested documents.

What should I do after downloading my Station ID QR Code?

For efficiency, we recommend printing it out on A3 size paper and displaying it clearly at ALL entrance points to your shop or restaurant. For example, if your store or restaurant covers moret than one level, you will need to place the QR code at multiple entrances.

If you have multiple business branches,you will need to list them down in your e-Pass for Company application form and download a unique Station ID QR codes for each business branch.

How long will it take for my e-Pass application to be approved?

Typically no more than 24 hours, once you have submitted a full and complete application along with the relevant requested documents.

Is e-Pass offered in other languages

Yes, e-Pass is available in Bahasa Malaysia, Mandarin and Tamil.